All orders placed before 11am Tuesday to Thursday are dispatched for next-day delivery. Orders received after 11am Thursday and before 11am on Monday will be dispatched within 2 working days.
We use DPD Next Day delivery service for all deliveries.
We offer a flat rate of £5.95 per order which includes an environmentally friendly wool liner to help keep the chubs frozen. There are a number of ways you can recycle the wool liner, click here for more information.
Upon receipt of your order, please put the product in your freezer as soon as possible. If some thawing has occurred in transit please be assured that it is safe to refreeze.
All orders are subject to stock availability and customers should note that in adverse weather conditions, deliveries may be delayed.
In the rare event that there is any problem with your delivery, you can be fully assured that we will do everything possible to make it right. We value and seek long-term relationships with our customers. All manner of concerns will be addressed to the best of our ability.