FAQs

We have tried to answer as many of the questions we get all the time below to help you with information for feeding your dog or with regards to ordering and delivery of your raw dog food.

If you can't find the answer to your questions below please get in touch and we will do our best to help you.

We understand switching to raw can be rather daunting so the team at The Farmer's Dog have put together some Frequently Asked Questions to help.

Raw Food for your Dog

The basic raw diet consists of 80% meat, 10% bone, 10% organ (5% of which must be liver) from a variety of meat sources to provide the balanced nutrients required and help prevent food intolerances. Ideally aim for at least four different protein sources, rotating them and/or mixing them on a weekly or monthly basis.

Start with one protein source to help your dog’s digestive system adjust, chicken is best as even the most sensitive can tolerate it. Slowly introduce different protein sources one at a time.

The guide for adult dogs is 2%-3% of their body weight (or of their ideal body weight if they are under or overweight), ideally split between two meals a day. Other factors to take into consideration are their age and level of activity. As each dog is different you may have to experiment to find the correct amount.

If you have determined that your dog is under or over their ideal weight and checked with the vet that there are no underlying issues, then to help aid:

• Weight loss - start at 2%. Due to there being no sugary grains, fruits or veggies in a raw diet they will naturally lose weight but if you need to reduce further then do it by 0.5% of body weight at a time but don’t go below 1% of the guide as this will then compromise the nutritional balance. Increase exercise and if giving treats remember to adjust meals accordingly.

• Weight gain - start at 3% and increase by 0.5% of body weight at a time. Feed small meals more regularly. Try to reduce their activity and minimise stressful situations – some dogs are naturally highly active, and some need quiet times away from children and other dogs.
Allow time for changes to take effect. Weigh your dog regularly and check their overall shape. You should be able to feel their ribs, spine and hips with a small amount of pressure, but they should not poke out. Viewing from above they should have a neat, tucked in waist. The tummy should go in, not bulge out. There should be no build-up of fat where the tail meets the body.

A raw diet does not need to be gradually introduced. Feed normal food at night and start raw in the morning.

Oily fish, raw whole eggs (shell included) and raw meaty bones are excellent nutritional extras you can add to our raw minces. Any other supplements should only be added according to your dog’s individual needs.

Fruit and veg is not essential to the dog’s diet but it can be a useful low-calorie filler-upper if your dog needs to lose a bit of weight. However, as dogs only produce a small amount of the digestive enzyme, amylase, they cannot break down the cellulose walls of the vegetables so they will need to be pulped, mashed or slightly cooked.

If you have a dog prone to yeasty ears or skin infections avoid fruits and starchy veg like carrots and swede as the sugars in these can promote yeast growth.

No. Carnivores cannot easily digest carbohydrates. Wheat and rice provide little or no nutritional value, they are just used as fillers.

We do not advise to mix the two. Raw food triggers strong gastric acidity enabling proper digestion of the raw food, breaking down bone and killing bacteria. Kibble slows down the digestive process and weakens the stomach acid allowing bacteria to flourish and will make your dog more susceptible to illness.

Raw meaty bones are a complex source of biologically balanced minerals and are ideal for your dog’s mental and dental health. Chicken wings are a good starter bone but do take into consideration the size of your dog by giving a bone large enough that can’t be swallowed in one gulp.

Marrow and Knuckle Bones (referred to as weight bearing bones) are purely recreational bones. They are very hard and can cause cracked teeth. Once all the meat and sinew has been chewed off, they should be removed. NEVER give your dog cooked bones. Cooked bones are brittle and splinter whereas raw bones are soft and flexible and easily broken by chewing.

Always feed bones under supervision. If you have more than one dog separate them to avoid any fights. For a newly switched dog allow their gut time to adjust to their new diet before introducing raw bones.

No. It's a common misconception that raw fed pets are more at risk of contracting / suffering from worms. The extremely acidic environment in the raw fed gut is a naturally hostile environment for intestinal worms. If you will also be feeding wild game and fish, then it is important to freeze it for a minimum of three weeks (even if from a supermarket to be certain it has been frozen for sufficient time).

A raw diet frequently makes dogs a lot calmer and happier. In some cases, their new raw meals are going to be of much higher value to them so they may prize it and become tense if approached when eating. This is normal and it is best to give them space to eat it, so they know you are not going to take it away. Follow the same training rules as for retrieving items from your dog.

Behaviourally, raw feeding does not lead to dogs becoming hunters and killers and they are no more likely to worry livestock, bite other dogs, children or people than when on their kibble diet. The dog’s hunt pattern is eye-stalk-chase-grab bite-kill bite–crush bite–consume. In raw feeding we remove almost all the steps (by feeding raw meaty bones and minces) leaving only crush bite-consume.

As long as the meat is still cold it is safe to refreeze. For example, you can partly defrost to portion and then refreeze. Or if your delivery has partially defrosted in transit, it is safe to put it straight into the freezer.

It is not uncommon for your dog to go through a detox period. You can give your dog Slippery Elm to help, but it is best to let it sort itself out.

If you have been giving your dog different protein sources, you could try going back to basics by starting again with chicken and then slowly introducing new proteins as you did in the beginning.

If the diarrhoea persists and all options have been covered such as worms, or there are other signs such as blood, lethargy or fever, then you should consult your vet as soon as possible.

Yes. Feeding meat and raw meaty bones frozen can help slow down dogs who gulp down their food without chewing it properly.

It is normal for raw fed dogs to not drink as much water as they did when on kibble. Raw meat has a high moisture content. That being said, a bowl of fresh water should always be available. You may find they drink more after chewing raw bones.

Believe it or not, this happens quite often. Sometimes they just don't recognise it as food. Sometimes it’s the smell or texture. You could try hand feeding to start them off or forming mince into balls or adding a little bit of something else like fish or another meat to mix it up a bit. Or the tough love approach - offer it, if they refuse it put it back in the fridge and offer again at the next mealtime. You may even need to add in a bit of their old food to get them going.

Feeding a raw, unprocessed diet can benefit many allergy presentations in the skin and the gut.

If your dog has allergies to certain proteins, it is possible to achieve a balance of vitamins and minerals from just one or two protein sources by feeding as many different parts of the animal as possible.

If your dog is on medication, care must be taken during the transition period onto raw.

Your dog will be healthier and happier. Raw fed dogs utilise most of their food which results in smaller, firmer, almost odourless poops.

It goes without saying that good hygiene practice is essential when handling, preparing and storing raw food. All our meat is human grade and is no more of a risk to you than meat for your own consumption. At The Farmer’s Dog we are DEFRA and APHA approved, have full product traceability and batch test our food in line with FSA requirements.

Vets get little or no nutritional training and are subject to the sales pitch and advice by processed food manufacturers that want to get their food for sale in the clinic reception areas. But there are some advocating it and if you go to the website of the Raw Feeding Veterinary Society you can look for a pro-raw vet or professional in your area.

Ordering & Delivery

We charge a flat rate of £5.95 per delivery, for full delivery information see our delivery policy.

Due to the nature of our product, we can only ship to mainland UK and postcodes that offer a next day service. That means that we can deliver to the vast majority of mainland UK. Our delivery policy lists the areas that we don't currently deliver to. To check whether we deliver to you, simply enter your postcode when you check out.

Your chubs are frozen when they leave us and are packed in insulating packaging so they stay as close to frozen as possible. It’s always best if you are in for your delivery, however, we know this isn’t always possible. If you are not in for any reason the driver will try to deliver your parcel to a neighbour or will leave it in the safe place that you have advised on your order. We’ll let you know when your order leaves us, and if you provide a mobile number or email DPD will update you on your delivery details. See the next question for more important info about delivery.

It will generally take 2-3 days from placing your order for it to arrive with you. Orders are dispatched Monday – Thursday. Please place your order before 11am for the next day delivery. Orders placed after 11am on Thursday will be dispatched on the following Monday. Orders placed over a weekend or Bank Holiday will be dispatched on the next working day. We use the DPD next day delivery service, you will be able to track your parcel on the DPD website.

On your confirmation of delivery email, there will be a contact number and link for DPD, connect with them and follow the on-screen information. If you leave your email/mobile number on the order DPD will contact you with a delivery window. Go to www.dpd.co.uk for online tracking.

No, due to the frozen nature of the product, DPD must leave it at your property or in a safe place. You must write in the comments section when placing the order the position of the safe place or alternative drop-off point.

Please follow the instructions on the DPD website to track your parcel, if you are still encountering problems please do contact us by phone (within office hours) and we can track the package from our end.

We do not currently deliver on weekends but if we do see a demand for this service then we shall consider implementing it.

We are sorry but we are unable at this time to deliver frozen dog food to these locations, we are constantly trying to improve our delivery network so it may be a possibility in the future. Please see our Delivery section for details.

Packaging

Once you have filled a box with Woolcool® liners, seal it up, and stick the free post returns label on the outside of the sealed box. Download and print off your label from the following link and stick it onto your box. CLICK TO DOWNLOAD

Remember, if there is already a label on the outside of your box, make sure the returns label covers any old barcodes completely. You can then drop your parcel off at any one of more than 7000 UK stores that offer the Collect+ parcel service. They will give you a returns receipt so that you can track your parcel online, as it makes its way back to us. Alternatively, you can scan this label using our app.

Subscriptions

The subscription does not have an end date; it is up to you to cancel the order when no longer needed. You can change your monthly commitment at any time by making changes in the My Account section.

If there is a need to increase a price, we will get in contact to advise of the change before the price increase is implemented.

New Style Subscriptions 

We know that you may need to pause and adapt your subscription from time to time. If you log in to your account page you will be able to open your subscription orders, change your payment, put the order on hold, or change the items on your subscription. If you need to change the frequency, or quantity, please cancel your current subscription and subscribe to a new plan.

 

Existing Subscriptions

If a change is needed to the frequency and quantity, this can still be done from your account page. If you wish to change the selection of chubs, please cancel your subscription and create a new one from the products on our Shop page.

Yes! You can create a food plan which is 100% unique for your four-legged friend. Our "Create Your Own Box" allows you to select 16, 24, 32 or 48 chubs and choose how often you receive delivery. If you need to change the frequency, or quantity, please cancel your current subscription and subscribe to a new plan.

Read Our FAQ’s and Need Further Help?

What Our Customers Say

BettyandDexter-Farmers-Dog-Review

Betty and Dexter

Just had my first delivery, great communication, fast delivery, great packaging. Never seen my dogs eat their food so fast, they love it hopefully will help with allergies.

Carol Huxham

Ruby-Volt-Giggle-Farmers-Dog-Review

Ruby, Volt and Giggle

I have recently (last 3 months) swapped over to your food and my dogs love it, I was so impressed, I advised my daughter to start feeding her fussy dachshund with it, and he hasn’t refused a meal since, I have also just recommended it to two more people who have fussy eaters, and their dogs have also wolfed it down and are also now Farmer’s Dog fed. Great food, great price, quick and hassle-free delivery and happy dogs, thank you from Ruby, Volt and Giggle.

Jennine Day

Loki-Trix-Milo-Farmers-Dog-Review

Loki, Milo and Trix

We are new to Farmer’s Dog as our human dad got us 16 mixed chubs. At first we weren’t very sure of the lamb but we all hoovered up the beef, venison and chicken. We like the lamb too now. We have had raw before with our dry food but dad wanted us to have more raw. We are really happy he found Farmer’s Dog and we love our mixed chub box. We helped dad put our delivery in the freezer today. We’ve got venison for our tea tonight and as you can see we are watching him get it ready for us.

Chris Alexander

100% British Meat

Approved by Dogs!

Recyclable packaging

Frozen to keep all
the goodness and flavour in!

Shooting-The-Farmers-Dog

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