Subscriptions FAQs

Frequently Asked Questions

We have tried to answer as many of the questions we get all the time below to help you with information for feeding your dog or with regards to ordering and delivery of your raw dog food. If you can't find the answer to your questions below please get in touch and we will do our best to help you. We understand switching to raw can be rather daunting so the team at The Farmer's Dog have put together some Frequently Asked Questions to help.

Raw Feeding For Your Dog Ordering and Delivery Packaging Subscriptions

Subscription FAQs

How long is the contract?

The subscription does not have an end date; it is up to you to cancel the order when no longer needed.You can change your commitment at any time from your account page.

What if the price increases?

If there is a need to increase a price, we will get in contact to advise of the change before the price increase is implemented.

Can I change the details of my subscription?

We know that you may need to pause and adapt your subscription from time to time. If you log in to your account page you will be able to change your payment, change your frequency, change the renewal date, and pause or cancel the plan.

But if you need to change the selection, and you do not want to cancel and resubscribe to a new plan, please contact us and we can make the changes for you, as it is not currently something you can do from your account page.

Can I create a Subscription where I pick the selection of food?

Yes! You can create a food plan which is 100% unique for your four-legged friend. Our “Create Your Own Box” allows you to select 16, 24, 32 or 48 of our 400g sized chubs, or 11 of our 2kg sized chubs.